General Conditions of Sale

1.- Description of the products, prices and services

The products Bocca Della Verità SL that are marketed by acquiring them through the website www.caffeboccadellaverita.com, where the characteristics, manufacturer, price and images that reflect as faithfully as possible and whenever possible, the product as is and as shipped to the customer.

The offer of the products of Bocca Della Verità SL is valid indefinitely and can be modified, rectified or canceled without prior notice to users and regular or occasional consumers, as well as the published prices, although the products will be invoiced based on the rates in force at the time the order is registered. .

Our product and price offers are valid as long as they are displayed on the www.caffeboccadellaverita.com website and always based on available stocks.

In any case, the situation regarding the availability of the products will be exposed prior to each order.

The prices of our products are shown in euros per unit (€ / unit), with all taxes included; Shipping costs are not included, the amount of which will be indicated at the time of final confirmation of each order.

The civil liability of Bocca Della Verità SL for the products supplied is limited to the amount thereof.

2.- Orders

Orders placed on the Internet through www.caffeboccadellaverita.com entail contractual data between the Client and Bocca Della Verità SL, which will be confirmed and compiled by both parties before shipment.

Bocca Della Verità SL reserves the right to cancel or reject any order from a client with whom it has a dispute regarding the payment of a previous order.

We are committed to accepting orders in accordance with the terms of the general conditions of sale set out here.

The Client declares to know and accept these general conditions of sale before confirming their orders.

The confirmation of an order implies, therefore, the acceptance of these General Conditions of Sale. Unless proven otherwise, data recorded by Bocca Della Verità SL constitute a test of the set of transactions carried out between Bocca Della Verità SL and its clients.

For the purposes of these general conditions and loyal fulfillment of the obligations by both parties, orders of the day will be considered those that have been ordered via the web or by phone before 14:00 p.m.

3.- Payment methods

En Bocca Della Verità SL you can choose the payment method that you like the most. We indicate the forms of payment that we accept:

Credit card

It is the fastest, most comfortable and safest way to pay for your purchases. Remember that to pay online you must have this mode activated on your credit card, something that already comes by default in recent years.

Orders whose payment is made by credit card do not include any type of commission and are the first to be processed.

Bank Transfer

You can also pay for the order by bank transfer. When you place the order, select the form of payment "Bank Transfer" and we will indicate the data to make the transfer.

Orders whose payment is made by bank transfer will be processed once the payment of the same has been confirmed.

Instant Financing with Aplazame

You can also make the payment of the order through Instant Financing with Aplazame. When you place the order select the payment method "Instant Financing with Aplazame”And will be forwarded to your website in the safe so that you can fill in your information and give you your credit. Check more info here.

 

4.- Delivery

Delivery times depend on the time of order management and shipping, and may vary depending on the distribution network provided by the transport agencies in each region. At the time of delivery, the client must not make any payment unless he has chosen cash on delivery as a means of payment (not active on our website), in which case, he must pay the amount of the order, the transport and the surcharge of this service at the time of receipt.

The delivery times of an order vary for each sale and are indicated in the shipping section of our website. Under normal conditions, the minimum delivery time for an order placed through www.caffeboccadellaverita.com before 14:00 p.m. will be 1 day and the maximum 14 days, depending on the type or class of product.

The products are sent to the address indicated by the customer during the order so that it can be delivered within normal business hours.

caffeboccadellaverita.com offers Clients the possibility of registering as users, registering their identification and shipping data to streamline the process in subsequent purchases by simply selecting one of the several shipping addresses that can store, modify, delete or enter new .

If the recipient is not located in the place indicated in the order, the transport agency leaves a notice with a telephone number so that you can specify the exact date, time and place of the second delivery attempt and, failing that, it will be will be done the next business day. If after this the delivery is not achieved, a note is left again and the order is at your disposal at the office of the courier agency closest to the place indicated for delivery. In any case, we are at your disposal at info@caffeboccadellaverita.es.

 

5.- Legal Guarantees

All the products offered on the website have the legal guarantee of conformity of 2 years in accordance with the conditions established in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

In case of defective product, Bocca Della Verità SL will proceed with the repair, replacement, price reduction or termination of the contract, at no cost to the consumer and user.

Bocca Della Verità SL is responsible for the lack of conformity that is manifested within a period of two years from delivery. The consumer and user must inform Bocca Della Verità SL of the lack of conformity within a period of two months from when he became aware of it, through the address: Bocca Della Verità SL, C / Ave Maria 3,2º (46183) LA ELIANA (Valencia), telephone 960 691 815 or email info@caffeboccadellaverita.es.

6.- Adhesion to Confianza Online

These general conditions are ruled by the Spanish Law. The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile. Likewise, as an entity attached to Confianza Online and in the terms of its Ethical code, in case of controversies related to online contracting and advertising, data protection and protection of minors, the user may go to Confianza Online's extrajudicial dispute resolution system (www.confianzaonline.es/en/)

Ethical Code of Confianza Online

7.- Online dispute resolution

Service online dispute resolution (ODR)

8.- Shipping costs

Shipping costs have not been included in the prices of the products on the website. The exact amount of shipping costs is indicated in the table that you can see immediately below in Shipping prices annex. Deliveries made to countries outside the European Union, the Canary Islands, Ceuta and Melilla are subject to customs management expenses and taxes. These expenses are borne by the buyer. Currently the website has free shipping to Spain (Peninsula) and Italy.

Spain - Peninsula> Standard Paq Home

Up to (maximum) Cost Cost per additional unit

Shipping to the Canary Islands> Standard Home Package

Up to (maximum) Cost Cost per additional unit

Balearic Islands> Standard Package Home

Up to (maximum) Cost Cost per additional unit
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